Homeowner FAQ

Frequently Asked Questions

Once Lionsbridge receives your repair assignment from the insurance company, we will match you with a qualified contractor who will be in touch within one business hour to schedule your inspection appointment. Should you need immediate assistance, please contact Lionsbridge Customer Care at (888) 990-5436.

Lionsbridge contractors go through extensive background checks and you will receive a photo of your contractor before your appointment, so you know exactly who to expect at your door.

Lionsbridge Contractor Group is committed to customer satisfaction. If you have a question regarding your service, please contact us at (888) 990-5436. Our Customer Care Team is available Monday - Friday from 8:00 am to 6:00 pm CST.

Lionsbridge contractors warranty their work for a minimum of five years - the longest, most comprehensive workmanship guarantee in the industry.

For roofing, repairs of less than the entire roof are warranted for one year from the date of completion and only in the originally repaired area.

The Lionsbridge Contractor Group Warranty is transferable should you sell your home after repair completion.

If you have a question regarding your warranty or wish to file a warranty claim, please contact our Lionsbridge Customer Care Team at (888) 990-5436.